I have sent a couple of emails to this company but not had any response so I’m hoping someone can help me out.
I have an Elegoo Neptune 4 Pro and wondered how difficult this is to install and if I need to do anything special?
I’m hoping that if I order this great looking device that I’ll actually receive and receive it faster than the email reply I’m still waiting on 🤣
That's interesting, what email address are you sending them to? Try me directly at bill@3dchameleon.com.
As for the Neptune series, there are several folks who have installed it on them. The Elegoo Neptune series, in general, are very similar to the Creality Ender series of printers, so are quite easy to install it on. In fact, our installation video is a Neptune as well, but a Bowden system as opposed to your direct drive, but that doesn't really make a big difference. I have a PTFE coupler designed for that extruder.
Bill